An Incident Should Not Expose Dependency.
DORA came into effect for the financial sector in January 2025. Its approach to digital operational resilience provides a useful benchmark: identifying critical services, external dependencies, and the path back to normal operations.
The Question to Ask
What happens if the billing tool, CRM, or automation is unavailable for a day? Writing a simple response helps prioritize backups, exports, and necessary contacts.
For further information. European Commission information on DORA