Reference assignment. Real situation, presented anonymously when necessary.
The Starting Point
A retail network sales management team wanted to make the evaluation of sales teams fairer, clearer, and more actionable. The data existed but was scattered across management tools, sales figures, tracking tables, and evaluation histories.
The Project
To structure a single evaluation tool that brings together management indicators, sales performance, and expected behavioral criteria on the ground. Each manager has a coherent view, supported by identified sources.
The Combined Dimensions
- Stock monitoring, unknown shrinkage, and budget compliance
- Sales KPIs and quality of cash handling
- Personnel expense budget tracking
- Qualitative criteria and evaluation history
The Targeted Outcome
Provide managers with a factual basis for dialogue, compare situations fairly, and link team development to the store’s operational realities.